Frequently Asked Questions

Is there a quickstart quide?

Get started quickly by watching our video walkthrough on setting up webhook alerts: https://www.youtube.com/watch?v=Pz07n21UZ3o

Why is my stop loss and take profit not being set?

Stop loss and take profit values should be expressed in pips. For example to set a stop loss of 5 pips and a take profit of 10 pips you'd set the relativeStopLoss parameter to 5 and the relativeTakeProfit to 10

{
  "relativeStopLoss": 5,    // 5 pips stop loss
  "relativeTakeProfit": 10  // 10 pips take profit
}

Do we have to set up separate alerts for buy and Sell as the value of tradeSide changes between 1 and 2?

Yes that is correct. If the TradingView indicator you are using generates a Buy condition you need to setup an alert with tradeSide set to 1 and for a Sell condition setup an alert with tradeSide set to 2.

{
  "tradeSide": 1  // For Buy position
}

{
  "tradeSide": 2  // For Sell position
}

How does the closeOpenPosition parameter work?

Use this parameter only when your trading account has just one position open. When closeOpenPosition is set too true, Cwebhook will close the current open position and then open a new position based on your alert settings.

{
  "closeOpenPosition": true  // Close existing position before opening new one
}

How does the closePosition parameter work?

For TradingView strategies that generate seperate exit signals this feature works well.

Here are some examples of it's usage:

Close all open positions irrespective of symbol or trade side:

{
  "key": "yourkeygoeshere",
  "closePosition": true,
  "symbolId": null,
  "tradeSide": null
}

Close all open positions on EURUSD:

{
  "key": "yourkeygoeshere",
  "closePosition": true,
  "symbolId": 1,
  "tradeSide": null
}

Close all open sell positions on EURUSD:

{
  "key": "yourkeygoeshere",
  "closePosition": true,
  "symbolId": 1,
  "tradeSide": 2
}

How can I set a trailing stop loss?

The trailingStopLoss parameter works in conjunction with the relativeStopLoss parameter. To set a trailing stop, first set a relativeStopLoss value then ensure the trailingStopLoss parameter is set to true.

{
  "relativeStopLoss": 5,    // Initial stop loss of 5 pips
  "trailingStopLoss": true  // Enable trailing stop
}

Where is Cwebhook hosted?

Cwebhook utilizes Amazon Web Services infrastructure located in the Oregon data center, which also hosts TradingView’s web application. This strategic choice was implemented to ensure optimal response times for users.

Can I use Cwebhook with a prop firm?

Yes any cTrader broker account will work.

Can I use Cwebhook with TrendSpider?

Yes Cwebhook will work with any platform that can send JSON data as an HTTP post request.